Refund policy

At Roast & Craft Co., we stand behind the quality of our products.

Because coffee is a perishable good, we are unable to accept returns on coffee products. This includes opened or unopened bags.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

We will gladly make it right.

For non-perishable items such as bags and artisan goods, we offer a 30-day return window from the date of delivery.

Items must be:

Returns must be approved before shipping.

Approved returns should be sent to:

194 Hubbard Bnd.
Saint Augustine, FL 32092
United States

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Once your return is received and inspected, refunds will be processed within 10 business days to your original payment method.

Your cart is empty